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Frequently asked questions

How do I add an admin for my organization?

It's helpful to grant admin capability to several team members. On the Dashboard's Manage your plan section, locate the person you wish to add and click the three dots beside their name. You will see an option to make them an admin if you are already an admin.

Who can make a payment on the Dashboard?

Your organization's administrators can control Zenhub's payment Dashboard; the Dashboard has limited functionality for non-administrators.

Note: Whomever makes the initial payment becomes that organization's administrator.

How do trials activate? What if we need another one?

Your fourteen-day trial will start when you create a Zenhub account and sign in for the first time. During that time, you can use Zenhub with unlimited team members. Please contact us if your organization would like an extended trial to further evaluate Zenhub and make sure it's the perfect fit.

What forms of payment do you accept?

Our payments are securely processed by Stripe. We accept major credit cards including Visa, Mastercard, and American Express.

Can I pay for a subset of team members?

Of course — Zenhub admins can easily control licenses via the Manage your plan section of the Dashboard. That said, Zenhub gets more useful the more team members you onboard.

How do I pay for Zenhub?

Access your private Payments Dashboard to manage your team's Zenhub licenses. Under Account details in the Dashboard you can view and edit billing information (including credit card details), cancel your subscription, and view billing history.

What currency are subscriptions charged in?

All of our plans are charged in USD.

How does your pricing work?

Zenhub's pricing is pay-as-you-go, processed securely by Stripe. Your plan can grow with your team and there are no contracts to sign. Zenhub's Dashboard is your team's payment hub, where you can add licenses, make payments, grant administrative permission, and more.

Do I have to pay for every member that is part of my GitHub organization?

No — Only the users you want to have access need a Zenhub license. Head to the Zenhub Dashboard to purchase and assign licenses to your team members.

Can I pay yearly for a discount?

Yes, you save 33% with annual payments! To pay for Zenhub on an annual basis, click Add Licenses on your Dashboard and select the yearly option.

Still have questions? Visit our FAQ page.